JetScanner360
Delete your JetScanner360 account
This page explains how to request deletion of your JetScanner360 account and the personal data linked to it. It applies to the JetScanner360 | Empty Legs app on Google Play and the App Store, and to jetscanner360.com.
JetScanner360 is operated by AATECH Singapore Pte. Ltd. (UEN 201839939C), Singapore.
How to request deletion
- Send an email from the email address registered to your JetScanner360 account to dpo@jetscanner360.com.
- Use the subject line
JetScanner360 account deletion request. - Include the name on the account. Do not send passwords or payment card details.
We will confirm receipt, verify that the request comes from the account holder, and complete the deletion within 30 days. We will email you when it is done.
What is deleted
- Your account and login details
- Your profile information (name, email address, phone number)
- Other data linked to your account, such as your preferences and search activity
- Device tokens used to send you push notifications
What may be kept, and for how long
- Records of completed bookings and payments, which Singapore law requires us to keep for tax and accounting purposes, for up to 5 years from the date of the transaction. They are then deleted.
- Information we need to keep to resolve a dispute or prevent fraud, only for as long as that need lasts.
Kept records are not used for marketing.
Delete some data without closing your account
You can also ask us to delete specific data, such as your phone number, while keeping your account. Email the same address and say which data you want removed.